Straw Hand Painted Hibiscus Panama Sun Hat

At Artesanías Reyes, we ship exclusively within the United States from our location in Fresno, California.

• Free Standard Shipping: On all orders over $50.00
• Standard Shipping: Flat fee of $4.95 for orders under $50.00
• Handling Time: 1–2 Business Days (Cut-Off: 3:00 PM PT)
• Transit Time: 3–5 Business Days
• Free Local Pickup: Available at 2503 N Blackstone Ave, Fresno, CA 93703
• Pickup Ready Time: Orders are ready within 2 hours during store hours
• Order Tracking: Tracking details are provided via email once your order is dispatched

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We follow fair and transparent return policies for eligible items.

• Return Window: 14 days from delivery
• Condition: Unused items in original packaging with tags attached
• Handmade Notice: Natural variations in color, finish, and texture are part of handcrafted artisan products and are not considered defects
• Non-Returnable Items: Used clay kitchenware, mugs, serving bowls, and final sale items
• Restocking Fees: $0.00
• Return Shipping Fee: Customer is responsible for return shipping costs (unless item arrived damaged or defective)
• Damaged Orders: Report within 24 hours with photo evidence
• Refund Processing: Within 7 business days after approval
• Return Address: 2503 N Blackstone Ave, Fresno, CA 93703, United States
• Contact Email: support@artesaniasreyes.com
• Customer Support: +1 (559) 312-8729

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